FREQUENTLY ASKED QUESTIONS

WHEN WILL MY ORDER BE SHIPPED? 

All current packages take 1-3 business days to process + ship out your orders! Please keep in mind that all of the orders are individually handmade by me. Therefore, I appreciate your patience and understanding. EEK! I can't wait for you to get your order!!!! Send me pictures and tag me @byashleyjanet when you get it! 

DO YOU OFFER IN STORE PICK UP OR DO MEET UPS?

Unfortunately, at this time we do not offer those options. I hope you understand, and I am very appreciative of your support! 

WHAT IS THE SIZING OF THE APPAREL?

All of the apparel is in unisex sizing. 

ARE ALL THE DESIGNS LETTERED BY HAND?

Yes!! All of our designs are hand-lettered and illustrated by @BYASHLEYJANET each design is made with love and takes multiple hours to complete. I strive to make each design as unique as possible because my goal is to catch peoples attention so that it can help us spread positivity to the world together.

CAN I RETURN/EXCHANGE MY ITEM(S)?

At this time, we ar not able to accept returned or exchange items. Once items are shipped, all sales are final. However, if you have any issues with the order then please reach out through the CONTACT US tab or email us at MADEBYASHLEYJANET@GMAIL.COM

DO YOU TAKE CUSTOM ORDERS?

We are currently not taking custom orders, but if you have any suggestions on what you want to see in the future of @BYASHLEYJANET then please leave a suggestion in the CONTACT US tab by completing a form and we'll do our best to bring your idea to life.